Web Conference: Service Excellence Amid Turmoil

Job losses. Falling revenue. Tight budgets. All have been the hallmarks of the worst U.S. recession in 30 years. Yet, some cooperatives have excelled in this environment as trusted energy suppliers and partners to their small and medium-sized business customers.

Who are they, and what can the rest of us learn from them? What programs, services, information and support do they offer small and medium-sized businesses that the network can adopt and employ?

Find out during the March 30 Web conference, Service Excellence Amid Turmoil: A Look at Best-in-Class Business Customer Support in Tough Times.

Web Conference Highlights

"Learn the results of Touchstone Energy's comprehensive 2009 national survey of small and medium-sized businesses
"Hear from the CEO of a cooperative ranked best-in-class in the nation by local small and medium-sized businesses
"Identify key strategies and brand resources available